Privacy policy

1. Introduction

AMRAT NAATH JEWELLERS respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with:

Information Technology Act, 2000

IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Digital Personal Data Protection Act, 2023

By accessing or using our website, or by providing your personal information, you give your free, specific, informed, and unconditional consent to the collection and use of your data as described in this Policy.

2. Information We Collect
------- Personal Information

We may collect the following:

Full Name

Mobile Number

Email Address

Billing and Shipping Address (including PIN Code)

Order Details and Purchase History

-------Payment Information

All transactions are processed through secure third-party payment gateways.

We do not store:

Debit or Credit Card numbers

CVV

OTP

Online banking passwords

-------Technical & Usage Information

When you visit our website, we may automatically collect:

IP Address

Device Type

Browser Type

Access Date and Time

Pages visited and interaction logs

3. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Purpose of Data Processing

Your personal information is used strictly for legitimate business purposes, including:

Processing and delivering orders

Confirming and verifying transactions

Communicating order updates

Preventing fraudulent activity

Meeting legal and regulatory requirements

Improving our products and services

We follow a strict No-Sale Policy and do not sell personal data to any third party.

5. Data Sharing & Disclosure

Personal data may be shared only with:

Courier and logistics partners (for delivery purposes)

Payment processors (to complete transactions securely)

Government or legal authorities when required by law

Professional advisors such as accountants or legal consultants, where necessary

All such parties are expected to maintain confidentiality and reasonable security standards.

6. Data Retention

Personal data is retained only for as long as necessary:

To complete the transaction

To comply with tax and accounting laws

To resolve disputes

To meet statutory obligations

After the required period, the data is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet is completely secure. By using our website, you acknowledge the inherent risks associated with online data transmission.

8. Data Breach Procedure

In the event of a confirmed personal data breach:

We will take appropriate corrective measures;

Affected users will be informed where legally required;

Relevant authorities will be notified in accordance with applicable laws.

9. Your Rights

Subject to applicable Indian laws, you may:

Request access to your personal data;

Request correction of inaccurate data;

Request deletion of your data (subject to legal retention requirements);

Withdraw consent for marketing communications.

We may verify your identity before processing such requests.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of AMRAT NAATH JEWELLERS. Unauthorized copying, reproduction, or distribution is strictly prohibited.

11. Indemnity

You agree to indemnify and hold harmless AMRAT NAATH JEWELLERS from any claims, damages, or losses arising due to:

Incorrect information provided by you;

Misuse of the website;

Violation of applicable laws.

12. Limitation of Liability

To the maximum extent permitted under Indian law:

We shall not be liable for indirect, incidental, or consequential losses;

Our total liability, if any, shall not exceed the value of the order in dispute;

We are not responsible for failures of third-party service providers beyond our reasonable control.

13. Force Majeure

We shall not be liable for delay or failure in performance resulting from causes beyond our reasonable control, including natural disasters, cyber incidents, technical failures, government actions, or network disruptions.

14. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.

If disputes cannot be resolved mutually, they shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Rajasthan, and the language shall be English.

15. Grievance Officer & Contact Details

For any privacy-related concerns or data requests, please contact:

AMRAT NAATH JEWELLERS
Attn: Mahesh Kumar Soni

Address:
15, Ambedkar Colony, Saraswati Galicha Factory ke pass
Jaishinghpura Khor, Jaipur, Rajasthan – 302027

Email: amratnaathjewellers@gmail.com

Phone: +91 7014385212
Phone: +91 9785859804

All official communication should be made through email for record purposes.

16. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Continued use of the website after such changes constitutes acceptance of the revised Policy.